Redwood Appliance Repair (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or contact us for appliance repair services.

By using our website or contacting us through our call request form, you agree to this Privacy Policy. Our website and services comply with U.S. law regarding data privacy and protection.

Information Collection:

We collect personal information that you provide to us when you submit a call request form, such as your name, phone number, and email address. We use this information to contact you for service-related purposes.

We also collect non-personal browsing data automatically through cookies or web beacons to improve our website's user experience. This information includes your IP address, browser type, and pages visited on our site.

Use of Information:

We use your personal information to communicate with you about your service requests or other inquiries. By submitting your information, you agree to allow us and our partners to contact you via phone, email, or text.

We may use non-personal information collected through cookies or web beacons to analyze trends, administer the website, and gather demographic information for internal use. This helps us improve our service and website functionality.

Sharing Information:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to facilitate operational and service needs. You acknowledge and agree to this sharing by contacting us or using our services.

Your Rights:

You have the right to opt-out of any communications from us by calling (657) 279-5343. Please note that we may still send you service-related communications, even if you opt-out of marketing messages.

Limitation of Liability:

You waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. The maximum compensation for any claims is limited to $100. Each party will bear its own legal fees and expenses in the event of a dispute.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by them.

If you have any questions or concerns about this Privacy Policy, please contact us at (657) 279-5343.